SHIPPING INFO
At Super Sox Shop, we offer fast and reliable shipping on all of our handmade toys. Our shipping rates are calculated at checkout based on your location and the weight of your order. We take great care in packaging your items to ensure they arrive in perfect condition. If you have any questions about our shipping methods or costs, please don't hesitate to contact us. At info @ supersoxshop.com
GENERAL INFO
Super Sox Shop is an online handmade toy store that specializes in creating plush toys in the shape of swords, shields, nunchucks, throwing stars, and more. All of our toys are handcrafted with care and attention to detail. They make stylish home decor, imaginative play, or cosplay props. If you have any questions about our products or services, please reach out to us and we'll be happy to assist you. Contact us at info @supersoxshop.com
PAYMENT METHODS
- Credit / Debit Cards- PayPal- Offline Payments
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Are your products washable?Yes. We recommend spot cleaning with mild detergent when possible. You can machine was using low temperatures in the washer and dryer.
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Are the products made from sox? Socks? And do you sell things for my feet?The majority of our products are made from 100% polyester fleece fabric. The "sox" in Super Sox Shop referred to our start- our first products were superhero inspired Christmas Stockings. We like alliteration and became recognizable as "the sox lady" so we've kept the name even though the products continue to change and evolve over time. And currently we do not carry any products that are wearable on your feet. Be sure and check out our blog post about a sock adventure featuring Chewbacca.
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What is The Ultimate Pillow Fight?The Ultimate Pillow Fight is simply a concept of play fighting using our soft swords and other products instead of something that is made of a tougher substance.
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Do you accept returns?We do not accept returns. However, if you product arrives damaged or a seam pops open with in the first 30 days please contact us about return authorization to arrange a repair.
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Did you really make all this stuff?Yes. Our head seamstress/artist designs, handcuts, sews and finishes all the items. Occasionally we have others help out, but generally the majority of the work is from one person. There is a variety of machines used in our process. Some of the equipment includes an embroidery machine, an overlocker as well as a standard single needle sewing machine. Stay tuned for sewing tips and tricks!
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How long are processing times?Orders typically ship 3-4 days after order is placed. If you need something by a specific date, please note it in your order by leaving a message in the note field on the checkout page.